MOQ: Start Small, Scale Fast
Minimum Order Quantity varies by supplier. The advantage of working with a factory-direct brand is low MOQ (often 1–3 units), letting distributors and clinic groups test a model before committing to volume. Confirm whether MOQ applies per model or per order.
OEM vs ODM
- OEM – you supply branding; the factory builds to spec. Good for building your own label.
- ODM – factory’s existing design, lightly customized. Faster to market.
For most overseas buyers, OEM with your logo plus minor tweaks is the sweet spot.
Shipping & Incoterms
- EXW – you handle everything from the factory gate (cheapest quoted price, most work).
- FOB – factory delivers to port of loading; you handle sea freight.
- DDP – delivered, duties paid, to your door (simplest, but higher price).
New importers often prefer DDP or use a freight forwarder to avoid customs surprises.
Customs & Compliance
- Confirm HS code and import duty for your country.
- Keep CE / ISO 13485 certificates ready for clearance and registration.
- Verify local device registration rules (e.g., Malaysia MDA, Singapore HSA).
Payment & Risk
- TT deposit + balance against BL copy is standard.
- Use a contract with specs, warranty, and after-sales terms.
- Request a pre-shipment video or inspection for first orders.
Frequently Asked Questions
What MOQ should I expect?
With factory-direct suppliers, 1–3 units is common for a first order; volume pricing kicks in at higher quantities.
Is DDP worth the premium?
For first-time importers, yes — it removes customs and last-mile complexity. Experienced importers often save with FOB + their own forwarder.
How do I verify a factory?
Check ISO 13485, request references, do a video call of the production line, and start with a small paid trial order.
Bring this treatment to your clinic
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